OBJECTIF ()objective)

  OBJECTIF BUSINESS (business objective)

  OBJECTIF DE MAINTENANCE DES SERVICES (SMO : service maintenance objective)

  OBJECTIF DE POINT DE REPRISE (RPO : recovery point objective)

  OBJECTIF DE TEMPS DE REPRISE (RTO : recovery time objective)

  OBJECTIFS ET RÉSULTATS CLÉS (OBJECTIVES AND KEY RESULTS)

  OBSERVATION ANNOTÉE (ANNOTATED OBSERVATION)

  OBSERVATION TECHNIQUE (TO : technical observation)

  OBTENIR/CONSTRUIRE (obtain/build)

  Office of Government Commerce (OGC)

  OFFRE DE SERVICE (service offering)

  OFFSHORE (offshore)

  ONSHORE (onshore)

  OPÉRATIONNEL (live, operational)

  OPÉRATIONS BUSINESS (business operations)

  OPÉRATIONS CONTINUES (continuous operations)

  OPÉRATIONS INFORMATIQUES (IT operations)

  OPPORTUNITÉ (OPPORTUNITY)

  OPTIMISER (optimize)

  OPTION DE REPRISE (recovery option)

  OPTION DE SERVICE (service option)

  ORDONNANCEMENT DES TRAVAUX (job scheduling)

  ORDRE DE TRAVAIL, DEMANDE DE TRAVAUX (work order)

  ORGANISATION (organization)

  ORGANISATION INTERNATIONALE DE NORMALISATION (ISO : International Organization for Standardization)

  ORGANISATION NUMÉRIQUE (DIGITAL ORGANIZATION)

  ORGANISATIONS ET PERSONNES (organizations and people)

  ORIENTATION CLIENT (customer orientation)